Orders

Shop Online

Products that display an “Add to Shopping Cart” button can be purchased online.

Please create a new account or log in to your existing Oriental Watch Company member account to purchase online.

Oriental Watch Company does not provide telephone order service for the time being. If you have any questions, please contact customer service.

There are no products that can be "added to shopping bag"

Products that do not show "add to shopping cart" cannot be ordered online. Please contact customer service if you need any assistance.

Delivery & Store Pick-up

Delivery

We provide a free and secure delivery to Hong Kong for all online orders.

Delivery service is only applicable to residential or commercial addresses in Hong Kong, it does not apply to post office boxes or freight forwarding addresses.

After confirming the order, the delivery will be arranged within 7 to 14 working days, or you can also choose to specify the delivery date*.

Depending on the stock availability of the products, the delivery date may be adjusted.

Delivery time from 11 a.m. to 7 p.m.

*Please contact Customer Service

 

Order Receipt

Before our staff member deliver the Goods to you or allow you to pick up the Goods at our designated retail shop, you must present the credit card that you used for settlement of the purchase price of the Goods to our staff member for us to verify your identity.

Order Status

You can log in to the "My Account" of the Oriental Watch Online Store and click on "Overview" to check the status of the order in the "Order History".

Oriental Watch Company Online Store only records online purchase history. If you would like to view all purchase records, please kindly check the Oriental Watch Company website

If you have any questions about the delivery service, please contact the customer service of Oriental Watch Company. 

Store Pickup

At checkout, you can choose to pick up the products at the designated store, store information details.

After confirming the order, it will take about 7 to 14 working days for store pickup.

Depending on the stock availability of the product, the pick-up date may be adjusted.

After the order arrives in the store, we will inform you by email.

Payment

Payment Methods

OWC online store accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • PayPal

All payments will be charged in Hong Kong Dollars (HKD).

If you need any assistance during the payment process, please contact customer service .

Oriental Watch Company Membership Programme

Member Account

You can enjoy a more convenient shopping experience and membership benefits, once successfully registering as a member of Oriental Watch Company.

You can log in to your member account through the Oriental Watch Company Online Store to use the following services:

  • Track your orders
  • Check your purchase records *
  • Create your own Wish List for favorite products
  • Manage preferences such as account information and address book

* Oriental Watch Company Online Store only records online purchase history. If you would like to view all purchase records, please kindly check the Oriental Watch Company website

For more information about member privileges and membership tiers, please visit the Oriental Watch Company Membership Programme website .

If you have become a member of Oriental Watch Company on or before April 25, 2018, please activate your member account immediately to enjoy more privileges benefits.

Further Assistance

Further Assistance

Please contact customer service.